Iso 9000 is a family of standards encompassing a handful of documents iso 9000 is also the name of the document that details the fundamentals and vocabulary of what constitutes a quality system its a primer for us all to understand the same technical language says veteran quality management consultant rene ffrench. Implementing iso 9000 quality management system implementation of iso 9000 affects the entire organization right from the start if pursued with total dedication it results in cultural transition to an atmosphere of continuous improvement the process of implementing iso 9000 depends on the sophistication of your existing quality program the size of your organization and the complexity . When done right iso 9000 standards will help to foster a company culture of continuous improvement process ownership and accountability is an important concept of iso 9000 standards and as such employees will become more engaged with and feel responsible for their processes this in turn improves process quality. Iso standards can provide your manufacturing business with robust management systems covering a range of processes professional good humoured audit the consultant was extremely professional and a credit to qms explained the process of the audit and advice on where we need to as a company improve on yes professional and well executed audit and to the book would gladly recommend qms